Make a payment
Pay your premium online
Make your installment or renewal payment online. Your billing documents also include payment instructions for your policy.
Does your mortgage company pay your premium?
If your premium is escrowed, see what to expect and what to do if you still receive a bill.
Start here
Check your policy number
Where you pay depends on who services your policy. You’ll find your policy number on your billing documents.
Policy number begins with
H3 H6 D3
Pay online in the Member Portal
Log in to the Member Portal at my.orangeinsure.com to make your installment or renewal payment.
Go to the Member Portal (opens in a new tab)Prefer to pay by phone?
- Call 866.303.8970
Policy number begins with
OI
Policies currently serviced through Cabrillo Coastal General Agency can be paid through the Cabrillo Coastal portal:
Prefer to pay by phone?
- Call 866.896.7233
Escrow and mortgage payments
If your mortgage company pays your premium
Billing goes to your mortgage company
If your insurance premium is escrowed, Orange may send billing information to the mortgage company listed on your policy.
Check your mortgage information
Review your renewal documents and confirm that Orange has the correct mortgage information on file.
Received a bill anyway?
Don’t assume your mortgage company has already paid. Contact your mortgage servicer or insurance agent to confirm payment arrangements before the due date on your invoice.
More help
Questions about your bill or policy?
Talk to your agent
Your independent agent can help with questions about your policy, billing, and payment arrangements.
Member FAQs
Find answers to common questions about your policy, payments, claims, and Orange’s new policy management platform.